Save the Date
Cultural Diversity in Ageing Conference 2018

We are excited to announce the Centre for Cultural Diversity in Ageing Conference 2018: Setting Standards, to be held on Friday 15 June at the iconic Arts Centre Melbourne. Please save the date!

Centre for Cultural Diversity in Ageing Excellence Awards 2018 nominations will open next week. The awards dinner will be held on Thursday 14 June, where the winners will be announced.

Introducing our new website!

If you haven’t already visited our new website, now is the time to see what we have been up to. In addition to our existing resources, there are a broad range of new resources for both aged care service providers and consumers and carers, including the new bilingual aged care staff directories and the Inclusive Service Standards: a resource for aged care providers.

The website address remains the same - www.culturaldiversity.com.au - we hope you find it useful.

Visit the website

New Inclusive Service Standards: A resource for aged care providers

The Centre is pleased to share the new Inclusive Service Standards: A resource for aged care providers.

The Standards provide a new framework that will support aged care providers in their journey of becoming inclusive for all consumers.

By meeting the Inclusive Service Standards aged care providers will be able to:

better understand the diverse interests, goals and needs of their consumers;
empower consumers to make informed decisions about their service provision;
deliver flexible, accessible services free of barriers and discrimination; and
implement the Consumer Directed Care approach and achieve quality outcomes for all consumers.

Download the Standards

The new Bilingual Aged Care Staff Directories

Our new online bilingual aged care staff directories allow you to search for an aged care service with bilingual staff in your area.

The Aged Care Services with Bilingual Staff Directory lists approved home care and residential aged care providers who have bilingual staff working at their services.

The Bilingual Agency Staff Directory lists agencies who have bilingual staff that can be hired out to aged care service providers.

We also encourage you to register your service on one or both of the directories.

Search the directories

LASA Tri-State Conference

We had a fantastic time at the LASA Tri-State Conference in Albury last month. It was a pleasure to share and discuss our new website and resources and to hand out copies of the new Inclusive Service Standards. We would like to extend a big congratulations to the winners of the Excellence in Age Service Awards.

Improving service knowledge and access among older people from CALD backgrounds with dementia

National Ageing Research Institute (NARI) will be working with Aged Care Assessment Teams to trial video-conferencing technology with interpreters for aged care assessments.

Resources

The Culturally Inclusive Practice Guides

The popular Culturally Inclusive Practice Guides have been refreshed and updated and are now available to download.

The Practice Guides set out key considerations, actions and resources that can support aged care providers to deliver inclusive services to people from culturally and linguistically diverse backgrounds. The Practice Guide topics include:

Accessing Interpreter Services
Communication
Data and Demographics
Food and Nutrition
Leisure and Lifestyle
Living Environment
Risk Management
Spiritual Support
Working with Bilingual Staff

Download here

Domestic violence information in 28 languages

The Australian Government Department of Human Services has information about family and domestic violence, including phone numbers for support services, in 28 languages.

Training

Cross-Cultural Responsiveness Training

The Brotherhood of St Laurence is offering training sessions on Cross-Cultural Responsiveness to service providers who want to improve their ability to work with culturally diverse individuals and families. Upcoming sessions are in Frankston and Epping.